To return The Print HQ product: You must contact us before 14days before making a return. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it.
What can be returned: Most non-decorated items we sell can be returned. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.
What cannot be returned: No returns will be accepted after 14 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return. Decorated items that aren’t faulty. Any Sale/Clearance items.
Returns for refund: must be made within 14 days of receipt of purchase.
Returns for exchange or store credit: must be made within 14 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.